REO Property Maintenance
The longer a property remains on the market, the more important REO property maintenance becomes. MCS works with our clients to provide the necessary REO property preservation and inspection services to help mitigate the risk of holding properties and reduce holding timelines.
Re-Secure + View Details
Under this REO property maintenance service, MCS will change the lock(s) at the property to the key code according to the regulatory requirements for the loan type, unless otherwise instructed. For loan types with no applicable regulatory guidelines, the HUD specifications will be followed.
Debris Removal + View Details
This REO property maintenance service authorizes our independent contractor to remove interior, exterior or hazardous debris at the property as authorized by client request or the regulatory specifications for the loan type.
Lawn Maintenance + View Details
MCS will perform the necessary lawn maintenance to maintain the property's appearance, prevent further degradation to the grounds and relieve the property of any existing or potential violation of local ordinance.
Lawn cutting includes mowing the lawn, weeding, edge trimming, sweeping of all paved areas (sidewalks, driveways, patios, etc.) and removal of all lawn clippings, related cuttings and incidental debris. The disposal of all clippings and incidental debris is removed in compliance with jurisdictional requirements.
MCS also provides an automatic grass cut program, where we will maintain the grounds at the property according to the applicable regulatory guidelines for the loan type. We will continue maintaining the grounds at the property until instructed to remove the property from the program or maintenance is no longer required, as specified by the regulatory specifications for the loan type and/or client profile
Winterizations + View Details
This REO property maintenance service authorizes MCS to winterize the plumbing at the property, to prevent freeze damage, according to the regulatory requirements for the loan type.
Emergency Maintenance + View Details
For this REO property maintenance service, MCS will perform the necessary maintenance to maintain the property's appearance, prevent further degradation to the grounds and relieve the property of any existing or potential violation of local ordinance. As with any property preservation order, the HUD specifications will be followed for all loans with no applicable regulatory guidelines, unless otherwise instructed.
Auction Sign Placement + View Details
MCS provides an auction sign placement service, where we place auction signs in the yards of properties scheduled to be auctioned. Once the signs are placed, property checks are conducted prior to the auction to ensure the signs are still intact. Once the property has been auctioned, the sign is removed.
Janitorial Services + View Details
MCS provides janitorial services to bring the property to a marketable condition. The services include vacuuming of all carpets, mopping all non-carpeted floors, scrubbing all bowls and basins and wiping down all counter tops, cabinets and appliances. This can be a one-time order or reccurring depending upon the clients request.
24/7 Call Center + View Details
MCS has a 24 hours a day, 7 days a week call center that can handle emergency and non-emergency calls from tenants that occupy REO properties. MCS will work with the Client to determine which services should be considered emergencies and handled immediately.
Repair and Rehabilitations + View Details
In addition to standard repairs as agreed upon in client contracts, MCS offers full-spectrum rehabilitation of properties. MCS strives to ensure that market-competitive materials and improvements are reflected in all aspects of the work and will coordinate and cooperate with the local listing agent. In the cases of higher-values properties where the property warrants upgraded materials or special work to bring it to its full market value, MCS will provide a cost-effective scope that enhances marketability in the given price range.
Smoke Detector, Carbon Monoxide Detector & Water Heater Strap Installations + View Details
MCS provides smoke detector, carbon monoxide detector and water heater strap installation per local code requirements.
Evictions + View Details
MCS provides eviction/lock out services. MCS will work with the local authorities on the removal of all trash and personal property of the occupant. Eviction guidelines vary by state, county and city jurisdictions. MCS will follow the specific instructions provided with each lockout request.
Pool Maintenance + View Details
MCS provides pool services that include initial start-up of the pool and its operating systems, which may include draining, acid washing, refilling the pool, adding any necessary chemicals to ensure the proper pH balance and examination/recommendation of repairs or replacement of the pump, motor and filter. Ongoing pool maintenance services can be provided on a weekly basis to ensure that the pool is maintained in an appealing manner to enhance marketability of the property. Pools will be secured via locked gate or other means to discourage unauthorized persons from entering the pool area.
Cash for Keys + View Details
MCS can work with listing agents and clients on the cash for keys exchange. Once the Client has received the signed agreement from the occupant(s), the client will notify MCS of the scheduled cash for keys appointment. MCS will inspect the property based upon the Client's specifications and instructions. If the property meets the Client's specifications, MCS will complete the cash for keys exchange with the occupant(s). If the property does NOT meet cash for keys specifications, MCS will reschedule the cash for keys exchange up to two (2) times within 24-48 hours from the original cash for keys date.