HOA and Utility Services


MCS offers our clients many benefits with our Homeowners Association (HOA) and utility services. From reviewing and negotiating bills on behalf of our clients, our close relationships with utility providers and our centralized database that allows for real time tracking and reporting; MCS has the tools to provide these services effectively with the quality our clients expect.





Utility Activation and Deactivation

MCS facilitates utility services on behalf of our clients either as a one time basis or to continuously maintain utility services per investor regulations or to prevent further damage to a property; we will contact the local utility company to have services transferred under our client's name.


Utility Certification

MCS notifies utility companies of our client's ownership of properties and requests final bills from each utility provider. In the case that our clients are required to maintain utility services per investor regulations or to prevent damage to a property, we instruct the utility companies to have the service transferred to our client's name. MCS determines and promptly advises our clients if there are any outstanding balances on their utility bills that may result in a lien being placed against the property that would hinder conveyance by the client.

 

MCS provides our clients with documentation supporting outstanding utility company bills and we provide certification to our clients to ensure compliance with HUD ML-2013-18.


Utility Payment Processing

MCS processes HOA bills on behalf of our clients.

Utility Research

MCS performs utility research on behalf of our clients that does not result in a utility action.


HOA Certification

If a client's property is subject to HOA assessments, MCS identifies and notifies the HOA of our client's ownership of the property and will request all final or recurring invoices for assessments. We provide our clients with these documents and consult with them on how to address. When paid, we will provide proof of payment to clients as well as certification to ensure compliance with HUD ML-2013-18.


HOA Research and Information

MCS researches the property and will provide the name and contact information for applicable HOA to our clients.

HOA Payment Processing

MCS processes HOA bills and pays for them on behalf of our clients.